Terms of service

Clever

Welcome to Clever! By accessing and using our website, you agree to comply with the following Terms of Service. Please read them carefully before making a purchase.

1. General Terms

  • By placing an order, you confirm that you are at least 18 years old or have parental/guardian permission.

  • We reserve the right to update or modify these terms at any time without prior notice.

  • Unauthorized use of this website may result in legal action.

2. Orders & Payments

  • All orders are subject to availability and confirmation.

  • We accept credit/debit cards, Vodafone Cash, bank transfers, and cash on delivery (COD) in select areas.

  • Once an order is placed, you will receive a confirmation message via WhatsApp or email.

  • Prices are listed in EGP (Egyptian Pounds) and may change without notice.

3. Shipping & Delivery

  • We deliver to all governorates in Egypt, and shipping fees vary based on location.

  • Estimated delivery time:
    Cairo & Giza: 2-3 business days
    Other Governorates: 3-5 business days

  • If you provide an incorrect address or fail to receive your order, additional re-shipping fees may apply.

4. Returns & Exchanges

  • Returns and exchanges are accepted within 14 days of receiving your order.

  • The item must be unused, unwashed, and in its original packaging.

  • Refunds are processed within 5-7 business days, and shipping fees are non-refundable.

  • For more details, visit our Return & Exchange Policy page.